Questions
What we are often asked.
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Getting started
Do I need to download an app?
No. Welly opens in the phone’s browser. If you like, you can add it to the home screen to find it like an app.
What do I need to start as a business owner?
A phone is enough. You create your account, your program and your rewards, then you display or hand out your QR code to your customers.
How does the customer add my card?
They add your card from their phone, then show their QR code at the counter. You scan it and the points arrive right away.
Can I work alone at the counter?
Yes. Scanning cards and handing over rewards is done from your own space. If you have employees, you give them seller access.
Which languages is Welly available in?
In French, English and Arabic. Each customer picks their language.
Pricing and payment
Is it free for my customers?
Yes. Only the business subscribes: its customers use Welly for free.
How much does Welly cost?
Three plans, per month and taxes included: Essential at 1,500 DA, Pro at 3,000 DA and Premium at 6,000 DA.
How is the subscription paid?
In advance, for one month, in cash to the Welly team, against an invoice.
How many notifications can I send?
4 per month with Essential, 10 with Pro and 30 with Premium.
Data
Where is my data?
It is hosted in the European Union (Paris) and used only to run your card and your program. The details are in the privacy policy.
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Another question?
The team’s contact details are in the legal notice.
Ready to start? ولّي
Bring them back.
Create your program, display your QR code: your customers do the rest.
Open Welly